When we arrived at River Rock, we were greeted by PLEASANT people, a CLEAN Casino, GREAT staff at the casino cage (thanks LeeAnn), and lovely and HELPFUL floor professionals. Since we were up since 6 AM getting ready for this adventure, My dad was exhausted before we got there (AT 12:30 pm) Not to mention there was no toilet paper in the bus restroom. I called three times about the bus schedule before today. After 7 unplanned stops, (no one ever told us we were making stops on the way to pick up other people enroute) Granted. I was heartbroken, as my poor old dad no longer has the strength to stand, much less to chase busses.The second bus came on time and the driver seemed pleasant, although-We could not communicate with him because he did not speak any English. We were distressed and had to wait another hour and a half for the next bus. I tried to call the bus people and just kept getting a recording, tried the casino and they had no way of contacting the bus company either. The bus driver turned his head to look across the traffic lanes of Veterans Blvd., concluded no one was there, and continued to drive on. As I waited in the parking lot with my 83-year-old father, seated in the car, the bus never turned around and kept going. The contracted SANMO bus passed right by our 8 am pickup spot in Redwood City at the park and ride. Read on., it gets better! ***BUS WARNING ⚠️ ***
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